Free Delivery

Delivery included in all hampers

The cost of standard delivery is included in the price of the hamper (and in the relevant packaging option, i.e. small or large basket, in the build your own hamper section).

 

Delivery time frames

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We use a very reputable courier company.  The following are the usual time frames for the delivery service which is included in the price of the hamper, so long as your order has been placed by 1pm:

- North Island: 2 working days
- South Island and Waiheke Island: 2-3 working days
- Rural delivery: an additional 1 -3 working days

Please note that standard deliveries are not made at the weekend so orders received at the weekend will be picked up for delivery on the next working day.  However, if your order is particularly urgent or you require weekend delivery, please contact us to discuss what is possible.

Please note that by law alcohol cannot be delivered on Good Friday, Easter Sunday, Christmas Day, or before 1pm on Anzac Day. 

 

Delivery details 

We use a non-signature required service as our standard courier service.  This means that the courier company will leave the package in a safe place and you do not need to be home to receive the package.  Based on customer feedback, this type of service is preferable to ensure fastest delivery.

If you require someone to be home to receive the package, please request SIGNATURE REQUIRED in the order instructions (on the checkout page) in capital letters.  We do not charge extra cost for this service even though it costs us more.  If the recipient has had issues with mail being stolen, please request signature required.

If the courier company does not believe that there is a safe place to leave the package, or you are not home and have selected signature required, the driver will leave a “Card to Call” so that the recipient can contact the courier company to re-arrange delivery. 

Unfortunately we are not able to guarantee that the delivery notes in your order instructions (e.g. climb the fence, subdue the dog with a snack and place the delivery in the rat-infested back shed) will be followed by the courier company, but we will be sure to pass them on to the courier. 

Please note that we are unable to deliver to PO or private boxes and we don’t take responsibility for incorrectly supplied addresses, or non-delivery due to addresses without access, or safe access, points.

 

Rural delivery

We don’t charge extra for rural delivery (even though it costs us more) but please make sure that you clearly state in the address (or order instructions) if it is a rural delivery address, so that we put the correct courier ticketing on your package, and avoid delay in delivery.  You can enter the address here to ascertain whether it is a rural delivery address (the search result will say "This is a rural address").  

 

Pick ups

Sorry, we do not allow pick ups as we are an online business only, and our liquor licence doesn’t allow it.

Hold on!

This product contains alcohol, which means that it is only for over 18s

Are you over 18?

Yes! No!

Sorry, no can do! This product is R18

Opps actually I am 18